Hospital and Health Department Community Needs Assessment and Planning


The Patient Protection and Affordable Care Act requires non-profit hospitals to conduct a community health needs assessment (CHNA) every three years and to adopt a strategic plan to address the identified needs through the CHNA.


State and local health departments

As a prerequisite for applying for PHAB accreditation state and local health departments must complete a Community Health Assessment (CHA), Community Health Improvement Plan (CHIP) and an agency strategic plan.


Our expertise can help you fulfill these requirements

For many years, the Illinois Public Health Institute has supported health departments in conducting CHA/CHIP and strategic planning, and in the last few years, has adapted that experience to provide support to a number of hospitals to produce their CHNA.

IPHI is currently working with both health departments and non-profit hospitals to design, coordinate, facilitate and provide data collection and analysis services using nationally recognized models for CHA/CHIP and CHNA. IPHI is sought out by national organizations to train and design supporting materials for community health assessment and planning, as well as strategic planning.

We are experts in collaborative planning and in bringing stakeholders together to pursue a shared goal. Recent customers include: Presence Health; Loyola University Medical Center; Kankakee County partners (Kankakee County Health Department, Riverside Medical Center, Provena St. Mary’s, United Way of Kankakee County); and the Lake County Health Department.


Customized services to meet your needs

We will work with you to determine your needs and develop a tailored plan to provide you with the exact services you require. Generally, IPHI takes a capacity-building approach to our consultation and technical assistance services, with the goal of providing you with the supports you need while enhancing your ability to implement other assessment and planning initiatives in the future.

Our response to your needs can vary, from identifying and adapting a process and approach to serving as a neutral facilitator for meetings to performing all of the steps necessary to conduct a high-quality hospital CHNA and community-benefit strategic plan or health department CHA/CHIP/Strategic Plan. The assistance we provide will be at the level you choose; some services we offer include the following:

  • Consult with your leadership to develop a needs assessment and strategic planning model.
  • Facilitate linkages with local public health and other community stakeholders.
  • Acquire health and health care data.
  • Analyze and present data using multiple methods.
  • Assemble and interpret qualitative and quantitative findings.
  • Review and identify community benefit and evidence-based public health interventions.
  • Facilitate your collaborative group through priority-identification and action planning.
  • Create a prioritized plan with action steps


IPHI contributes to and stays abreast of cuurent practice through national relationships

Our staff members have partnerships and relationships on CHNA and CHA/CHIP with national organizations such as the Centers for Disease Control and Prevention, Healthy Communities Institute, Association for Community Health Improvement, National Association of County and City Health Officials, Association of State and Territorial Health Officials, the Public Health Accreditation Board, and the National Network of Public Health Institutes. These groups are leaders in the development of practice and standards for CHNA/CHA/CHIP and these relationships provide us with reliable and current information about best practices in CHNA and CHA/CHIP.

For information about engaging IPHI to assist you in your CHNA/CHA/CHIP and strategic planning initiatives, contact:

Laurie Call, Director, Center for Community Capacity Development


Loyola University Health System – Community Health Needs Assessment

Loyola University Health System contracted with IPHI to provide coaching, meeting facilitation, data analysis, development of survey tools, and report writing for the CHNA process.


Presence Health System (merger of Resurrection and Provena Health)

Presence Health has contracted with IPHI to provide intensive coaching, meeting facilitation, data analysis, development of survey tools, and report writing for six hospitals’ CHNA process.

IPHI is working with Presence staff to draft a CHNA Guidance document for 6 Chicago area hospitals (formerly Resurrection hospitals). IPHI has compiled secondary data tables and Community Health Profiles for these 6 hospitals.